Policies
Refund and cancellation policy
Every training programme comes with a 100% refund. If it is not right for you, ask within 7 days of your payment and we return everything you paid. No questions asked.
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The 100% refund
Ask within 7 days of a payment and we refund the full amount of that payment, whether it was for a training programme, a course or a subscription. There are no deductions and no processing fees, and you do not have to give a reason.
The 7 days start on the day you pay.
How to ask for a refund
- Write to hello@theschoolofoptions.com within 7 days of your payment.
- Tell us the phone number on your account and what you paid for. The payment ID on your receipt helps us find it faster.
- We confirm your request by email within 2 working days.
When the money reaches you
We start the refund within 2 working days of confirming it. The money goes back the way you paid (card, UPI, net banking or wallet) and normally reaches you within 5 to 7 working days. Your bank decides the exact day.
After 7 days
Once 7 days have passed since a payment, that payment is not refundable, except when we cancel a programme (see below) or when the law requires a refund.
Cancelling a subscription
You can cancel a subscription at any time by writing to hello@theschoolofoptions.com. It then does not renew, and you keep access until the end of the period you have already paid for.
Each renewal is a new payment, so the 7 day full refund applies to it too.
If we cancel
If we cancel a programme you have paid for, or move it and the new dates do not suit you, we refund you in full, however long ago you paid.
After a refund
When we refund a payment, access to what it paid for ends.
Questions
Write to hello@theschoolofoptions.com. We reply within 2 working days.